Onboarding Account Manager @ Pando

Home > Operations

Onboarding Account Manager

Pando
5 - 8 years
Chennai
9 months ago
Email to a friend
Report this job

Job Description

Ensure high client satisfaction and product adoption.

-Provide product training and product demonstrations during the engagement.

-Take ownership of product adoption and fast value realisation for clients.

-Enhance the experience of all client users.

-Create best practices for customer onboarding.

-Set up best practices to deliver a wow experience to clients.

-Manage adoption and churn metrics. Manage weekly and monthly cadence with client and internal stakeholders.

-Complete engagement within deadlines.

-Collaborate with internal stakeholders effectively.

-Ensure clarity of actions within different teams within Pando.

-Ensure smooth transition between different stages of engagement.

Requirements

-Minimum of 5 to 8 years of experience on supply chain/logistics product rollout.

-Be a subject matter expert in SCM SaaS Products

-Collaborate with Product team for enhancement and roadmap planning.

-Hands on experience onboarding clients in enterprise SAAS product

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Pando
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Supply chain Product training Client satisfaction Freight management SAAS Transport management Customer service Subject Matter Expert SCM Logistics

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

UKG-Consultant/ Manager

Capgemini

4 - 9 years

Bengaluru

5 days ago

₹ Not Disclosed

Gn - Sc&o - Bpm Pm - Manager

Accenture

5 - 8 years

Mumbai

12 days ago

₹ Not Disclosed

Cluster Manager- Amazon NOW Operations, Amazon Now

Amazon

15 - 17 years

Hyderabad

12 days ago

₹ Not Disclosed

Sr. Cluster Manager- Amazon Now Operations, Amazon Now

Amazon

15 - 17 years

Hyderabad

12 days ago

₹ Not Disclosed

Pando

Pando is a global leader in supply chain technology, building the world's quickest time-to-value Fulfillment Cloud platform. Pandos Fulfillment Cloud provides manufacturers, retailers, and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfillment and customer order f...

Onboarding Account Manager @ Pando

Home > Operations