Customer Service Representative @ Bajaj Finserv

Job Description

Company Description Printo is India's largest print-on-demand platform with 15 years of experience in the print industry. We have 27 retail stores across 6 cities and have serviced over 1 Million businesses & customers across India. Our team of print & gifting specialists focuses on delivering orders to 100% customer satisfaction. Printo is trusted by large enterprises like Google, Accenture, PhonePe, as well as small businesses and consumers for high-quality print services & custom gifting. Role Description This is a full-time on-site role for a Customer Service Representative based in Bengaluru. As a Customer Service Representative, you will be responsible for ensuring customer satisfaction by providing support and resolving inquiries or issues. You will respond to customer inquiries via phone, email, and live chat, and assist with order processing, tracking, and delivery updates. Additionally, you will handle customer complaints, provide product information, and maintain. customer records. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Customer Satisfaction and Customer Experience Strong verbal and written communication skills Ability to multitask and prioritize tasks Problem-solving and conflict resolution skills Attention to detail and accuracy Knowledge of print industry and products (preferred) Prior experience in customer service or related field (preferred

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Others
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Service Customer Satisfaction Customer Experience Conflict Resolution Product Knowledge Verbal Written Communication Multitasking Prioritization Problemsolving Attention to Detail Accuracy Knowledge of Print Industry