Inviting applications For Order To cash @ Headstrong

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Skills: Order to cash, OTC, Collections, invoice to cash, invoicing, customer service, international calling

Responsibilities:

   Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
   Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
   Inbound & outbound calling
   Provide payment plans basis customer requirement Minimum qualifications

   Graduate (in any stream)
   Relevant experience
   Excellent Communication Skills (verbal and written)

Preferred qualifications
   Good customer handling skills
   High Energy level

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube