Customer Support (Voice - calling) - Delhi/NCR @ Innvocon Learning

Job Description

Requirements:

1. Good Communication

2. Understandable English

3. Customer-oriented person

4. Excellent interpersonal and written & oral communication

Description:

1. Good with customer handling

2. Resolving customer complaints brought to your attention

3. Overseeing the Customer service process

4. Actively resolving inbound chat/email queries of customers

5. Proficient with problem solving ability

6. Handling Escalations

Working days: 5.5 Days

Working hours: 9 hours Work from office (Rotational shifts)

Job Classification

Industry: Internet (E-Commerce)
Functional Area: Internet (E-Commerce)
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Innvocon Learning
Location(s): Delhi, NCR

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