E-Commerce Executive @ Talent Corner

Job Description

We are looking for a customer-centric and cordial E-Commerce Business Executive who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience. Job Objectives To retain long-term consumer relationships Coordinate with the E-Commerce Manager in planning promotional offers and product discounts Organize e-commerce activities Roles & Responsibilities Managing Online Portals of the clients Manage online e-commerce accounts of clients Respond to customer web inquiries regarding online merchandise or service orders Assists customers with product selection, answer basic questions and suggest various product options that are available. Understanding client problems Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue Take accountability and responsibility for the work. assigned Competencies Required Excellent written and verbal communication skills Proficiency in MS Office and relevant software Excellent organizational and time management skills Ability to work collaboratively with other departments Handle multiple projects/assignments at the same time Build client relations Preferred Education Any Graduate or Post Graduate (BE/BBA/MBA) Work Location & Job Type Youll be required to work full-time from our head office in Indore Job Type: Full-time Salary: From 18,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Experience: E-commerce: 1 year (Required) total work: 1 year (Required) Work Location: In person

Employement Category:

Employement Type: Full time
Industry: Management Consulting / Strategy
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: E-Commerce Executive

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Keyskills:   Customer Relationship Management Sales Forecasting Conflict Resolution Customer Experience Management Product Management Customer Service Problem Solving Client Relations Written Communication Verbal Communication MS Office Time Management Collaboration Project Management ECommerce Management Online Portal Management Organizational Skills