Systems and Infrastructure Engineer III (App)
- Walmart
- 2 - 7 years
- Bengaluru
- 14 days ago
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Job Description
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities
- Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices
Job Summary:
- Performs the regular duties of the Application support Engineer and demonstrating flexibility in the 24 x 7 environment
- Adaptable and supporting continuous learning
- Bringing in operational excellence in Support processes and standards
- Ability to deep dive on root causes and engaging appropriate stakeholders for resolving issues and rolling out permanent fixes
- Develop utilities and build solutions for scalable operations
What you'll do:
- Be the Application support engineer for the team & also actively support team as needed.
- Independently own and address and resolve data and applications issues, provide updates and perform root cause analysis.
- Perform Application support process, knowledge management, Incident management, problem management, Defect tracking, change management, Reports, SLAs.
- Plan, execute and implement applications and configuration change procedures. Supervise all alerts related to application and system procedures and provide services proactively.
- Maintain good professional relationships with counterparts of engineering, Platform support and end Users. Gain and maintain expertise in flow of application process and systems related to domain. Coordinate across teams and resolve all complex application and system issues ranging in complexity (Low to Critical).
- Install and prepare tools required for proper functioning of applications on regular basis. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
What you'll bring:
- You have a deep interest and passion for Support with relevant experience in Data and Application end.
- You have a sound knowledge of operating systems, networking, databases, distributed computing, distributed file system, ETL and application stacks.
- Good experience in microservices architecture and supporting Applications in Kubernetes environment.
- Its mandatory to have working knowledge of SQL, NoSQL Databases and Big query.
- Hands on triaging skills to debug API issues.
- You have experience in Troubleshooting issues end to end and can identify root cause using APM tools such as Grafana / Kibana / Splunk / Catchpoint or Prometheus.
- Ability to segregate the category of issues - UI, Application or Data.
- Preferred to have code level analysis skills (React/Java/Javascript).
- You have hands-on knowledge on ITSM/Service Now/OSC/Jira, Splunk/xMatters tools.
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
- You have strong problem solving, analytic, decision-making with interpersonal skills.
- You are innovative, talented and committed individual with excellent communication, sprit of teamwork and Analytical abilities to drive excellence
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Minimum Qualifications
Option 1: Bachelors degree in computer science, computer engineering, information systems, information technology, or related area and 2 years experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
Option 2: 3 years experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
Preferred Qualifications
Masters degree in computer science, computer engineering, information systems, information technology, or related area
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time
Contact Details:
Company: WalmartLocation(s): Bengaluru
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Keyskills: Application support Networking Analytical Javascript SEZ Troubleshooting Virtualization Information technology Monitoring SQL
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₹ -7 Lacs P.A
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