Sales Executive / Customer Service @ Shaadi

Job Description

(Preferred - Tamil, Punjabi, Bengali, Gujrati, Telugu speaking candidates along with Hindi/English)

Role & responsibilities

Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.

Following the defined sales process to convert free members into revenue paying customers.

Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.

Making required number of calls for following up with Enquiries which are not converted.

Updating the details of follow-up in the system.

Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.

Appearing for periodic evaluations.

Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.

Maintaining all documentation that pertains to the above responsibilities.

Customer

Preferred candidate profile

6 months of relevant experience Sales or Telesales

Strong negotiation and consultative selling skills.

Effective communication skills verbal and written.

Clear diction and clarity in speech.

Minimum Qualification HSC

Location : 12 min Walking distance from Sakinaka Metro Station

4th Floor, Shaadi.com, Marwah Center, Krishnalal marg

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