Servicenow Business Analyst @ Brillio

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Servicenow Business Analyst

Brillio
6 - 11 years
Pune
8 months ago
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Job Description

HAM Business Analyst

6+ Years of Experience with ServiceNow,
Work with business stakeholders, IT, and procurement teams to gather software asset management requirements.
Define SAM use cases, workflows, and automation needs in ServiceNow.
Ensure compliance with software licensing models (SaaS, Perpetual, Subscription, Cloud, On-Premises, etc.).
Assist in configuring and customizing ServiceNow SAM Pro & SAM Foundation.
Define license reconciliation, software discovery, and asset normalization processes.
Ensure accurate data in CMDB and SAM /HAM tables for asset tracking.
Identify non-compliant licenses, unused software, and cost-saving opportunities.
Work with vendors and procurement to manage software contracts and renewals.
Support internal and external software audits (Microsoft, Adobe, Oracle, IBM, etc.).
Use Performance Analytics and Reporting to track software usage and compliance.
Generate reports on license usage, cost optimization, and software entitlements.
Provide recommendations for cost reduction and risk mitigation.
Identify areas for automation using ServiceNow workflows, business rules, and scripts.
Optimize software request, approval, and provisioning processes.
Implement best practices for SAM/HAM lifecycle management.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Brillio
Location(s): Pune

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Keyskills: Servicenow Ham Business Analysis

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Brillio

Powered by SophosLabs a global threat intelligence and data science team Sophoscloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomwa...

Servicenow Business Analyst @ Brillio

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