Front Desk Associate @ Kinal Global Care

Job Description

Responsibilities:

• Greeting and Welcoming Visitors: Being the first point of contact for guests, students, visitors, clients and customers, you'll be greeting them warmly, make them feel welcomed.
• Database Entry and Management - Properly recording and maintaining diverse databases including enquiries from students, artists, customers, guests, clients as well as student records with accuracy and timeliness.
• Answering and Forwarding Calls: Handling incoming calls, transferring them to the appropriate department or person, and taking messages accurately are essential tasks.
• Managing Correspondence: Handling emails, letters, and packages, and ensuring they are distributed or forwarded promptly.
• Scheduling Appointments: Booking meetings and appointments for staff and visitors.
• Providing Information: Offering information about the organisation, its services, and directions to various departments or facilities within the premises.
• Handling Queries: Responding to inquiries from visitors, clients, or staff, and providing assistance or directing them to the right resource.
• Maintaining Reception Area: Keeping the reception area tidy, organised, and presentable at all times.
• Assisting with Administrative Tasks: Supporting administrative tasks such as data entry, filing, and preparing documents when required.
• Coordinating with Other Departments: Collaborating with various departments to ensure smooth communication and operations.
• Problem Solving: Resolving any issues or conflicts that arise at the front desk promptly and professionally.
• Following Procedures: Adhering to company policies and procedures regarding front desk operations, confidentiality, and security.
• Multitasking: Juggling multiple tasks efficiently, especially during busy periods especially events, to ensure all responsibilities are fulfilled effectively.
• Maintaining Professionalism: Representing the organisation in a professional and courteous manner at all times.

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: IT Operations / EDP / MISAdministration / Facility / Transport
Functional Area: Not Applicable
Role/Responsibilies: Front Desk Associate

+ View Contact

Keyskills:   front office support receptionist activities communication skills office assistance powerpoint development guest handling front office operations excel front office development front office management