Account Manager - Sales @ Crisp Analytics Lumiq

Experiencein working across levels in the Customer Organization

Experiencein the IT Products Industry preferable

FUNCTIONALEXPERIENCE

Keenunderstanding of customer needs and a track record of consultative selling and solutioning

Hands-onin negotiating pricing agreements

Provenability to grow accounts significantly

Skilledin multi-level customer engagement

Techno-commercialknowledge

LEADERSHIPSKILLS

Experiencein working and aligning with Solutions Architects and DeliveryManagers

Abilityto create an impact in the Customers Organization

PERSONALSKILLS

Resultsdriven

Strongrelationship skills an extrovert

Selfdriven - dont wait for others to push

Continuouslearner - hungry to learn and experiment

Solutionfocussed - hunts for problems and focuses on solving them in timelyand effective manner; ability to anticipate and re-align

Trustworthy- someone to lean count on

Committed - figures out how to get something done

LogicalStreet Smart with critical thinking skills;

Flexible- ready for adjustment for success of assignments

Empathetic- good listener and being able to put oneself into others shoes

Engineer(BTech) MBA

Revenue

Growthof strategic business in each named account

CSATfor each account

Growthof share of wallet in each account

Creativeproposals and pricing models for complex customer situations

SupportMarketing efforts positioning the Company as a dominant player in therespective target market

• Growthof Revenue and Profitability numbers for the key accounts
  

• Developmentand implementation of growth strategies for each account
  

• Trackingof competition in the Key accounts and remain ahead
  

• Pre-emptionand resolution of issues, working with the customer and theDelivery teams to manage escalations
  

• Buildingof a reputation of easiest to work withwith each Key Account
  

• Applicationof market research and market analysis to improve customerexperiences
  

• Developmentof pipelinestrategies and flow models to ensure targetedorder inflows are achieved and balanced into Projects
  

• Ideation/ design / co-creation of innovative solutions for Key Client.
  

• Go-toperson both internally and in the Key Clients organization forcustomer information, competitor information and market information
  

• Movingof the relationship from vendor / supplier to trusted partner /partner of choice
  

• Voiceof customer with in Lumiq
  

• Responsibilityfor RFI RFP to customer
  

• Internal/ External Interactions
  

• Whois the natural work team internallyWho in the external world doesthe role-holder have to influence
  

• Internal - Business Leaders, Tech Leads
  

• External - Customer teams, CXOs
  

• TimeHorizon Impact to Organisation
  

• Whatimpact can the role makeWhat is the legacyhe/she wants toleave behindOver what timeframe can performance be judged
  

• Contributeto company growth
  

• Shouldestablish the Company as a partner of choice in the Customersorganization in 12 months
  

• Customeraccount growth
  

• Newinitiatives driven for the customer account