Eclerx- Hrbp- Navi Mumbai / Pune - Pm
- eClerx
- 3 - 8 years
- Multi-City, India
- 13 days ago
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- Navi Mumbai,Maharashtra, Pune,Maharashtra
Job Description
PFB the Job details
Position HRBP
Designation Process Manager Talent Engagement
Notice Period 45 Days to 60 Days
Location- Navi Mumbai - Airoli, Pune -Hinjewadi
Shift timing General Day shift
Working mode: Monday to Friday (WFO) (Cab facility available)
Required Exp - 3 to 9 Years
Technical and Functional Skills
Bachelors Degree with at least 5+ years of experience in an HRBP role.
Good exposure to performance appraisal, succession planning, and stakeholder management.
Experience required in employee engagement and connect activities.
Good knowledge of Excel and experience in preparing various trackers.
Strong verbal, written, and interpersonal communication abilities.
Strong analytical skills and experience using and presenting data to make decisions
Process Manager Role & Responsibilities
Work closely with the Program Leader and other senior managers in the program to ensure a
balance in HR & Ops communication and that Company policies are adhered to in the Program
Oversee the 90-day On-boarding program.
Ensure that the employees in the Program attend KM training programs
Conduct sessions to explain the concept of Performance Appraisals in the Organization.
Help new managers with evaluating their subordinates.
Conduct exit interviews of A/SAs within timelines
Timely closure of PIP cases for A-SAs
Carry out the HIPO development and Career discussion programs for the identified group of
Analyst/Sr.Analysts
Monitor PIP for bottom performers in the Program
Attrition management for the Program/process
Target to reduce Grievance Level up to ZERO percent. Plan & organize fun on-floor events
Ensure that all trackers like grievance, PIP, etc., are updated on a real-time basis and shared with
the Sr. HR BP and other stakeholders
Create all necessary reports and dashboards required for each program/process area
Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate
Organize MTMs and conduct pulse meetings for the A/SA pool
Close BG cases for A/SAs in the Program where Insufficiency/discrepancy has been identified
Tracker Updating and Reporting
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Human Resources - Other
Role: Human Resources - Other
Employement Type: Full time
Contact Details:
Company: eClerxLocation(s): Multi-City, India
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eClerx
eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...
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