Senior Engineer L2 - Desktop Support @ Access @ Access Healthcare

Job Description

Greetings from Access healthcare services,

Role : Group Leader - Desktop Support

Qualification : BE / Diploma / B.tech

Location: Chennai

Notice period: 0 - 60 days

**Only male candidates preferred

**Candidates should have excellent communications skills

Responsibilities:

• Desktop, Laptop hardware setup including assembling troubleshooting.
• Installation, configuration and troubleshooting of Operating system, all types of applications, drivers and necessary updates.
• Basic Network troubleshooting in desktops, laptops and printers.
• Operating system Antivirus software updates logs in desktops laptops Installation, configuration and troubleshooting of IP phones headsets Email configuration in desktops laptop users Installation, configuration and troubleshooting of Printer in desktops laptops FTP downloads Uploads.
• Handling Service desk management for trouble tickets and service desk requests.
• Managing the infra assets.
• Maintain pro-activeness on alerts/tasks by using tools.
• Create tickets for the critical alerts which have been escalated to Seniors and update the ticket with the appropriate information

Regards,

Harshini Gayathri

HR Talent Acquisition | accesshealthcare

e : Ha************h@ac*************e.com

w : www.accesshealthcare.com

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