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Desktop Support Engineer - L1 & L2 @ @ Access Healthcare

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 Desktop Support Engineer - L1 & L2 @

Job Description

Greetings from Access healthcare services,


Role : Group Leader - Desktop Support

Qualification : BE / Diploma / B.tech

Location: Chennai

Notice period: 0 - 60 days


Role : Desktop Support - L1

Qualification : BE / Diploma / B.tech

Location: Chennai

Notice period: 0 - 60 days


**Only male candidates preferred


**Candidates should have excellent communications skills


Responsibilities:

  • Desktop, Laptop hardware setup including assembling troubleshooting.
  • Installation, configuration and troubleshooting of Operating system, all types of applications, drivers and necessary updates.
  • Basic Network troubleshooting in desktops, laptops and printers.
  • Operating system Antivirus software updates logs in desktops laptops Installation, configuration and troubleshooting of IP phones headsets Email configuration in desktops laptop users Installation, configuration and troubleshooting of Printer in desktops laptops FTP downloads Uploads.
  • Handling Service desk management for trouble tickets and service desk requests.
  • Managing the infra assets.
  • Maintain pro-activeness on alerts/tasks by using tools.
  • Create tickets for the critical alerts which have been escalated to Seniors and update the ticket with the appropriate information

Regards,

Harshini Gayathri

HR Talent Acquisition | accesshealthcare

e : Ha************h@ac*************e.com

w : www.accesshealthcare.com



Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Access Healthcare
Location(s): Chennai

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Access Healthcare

Access Healthcare Services Pvt Ltd We strive to make a meaningful and sustainable impact to our customer's business by providing market-leading services and products We will continually innovate by applying the insights from our cumulative knowledge to achieve the best results.