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Client Support Manager / Relationship Exe. @ Archetive Solutions

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 Client Support Manager / Relationship Exe.

Job Description

Shift - US Shift Responsibilities:


  • Job Role will involve handling client calls , emails and text messages.
  • Convey accurate and required information to the Clients and Other Stakeholders.
  • Managing the Lifecycle of the order request within the timelines as per SOPs.
  • Liaising with the Onshore resources and taking care of the work allocation.


Required Candidate profile

Graduates with minimum 2 years of International calling experience would be preferred.


  • Should be flexible to work in US shifts.
  • Excellent written and oral communication skills, judgment and decision making skills.
  • Should have excellent skill in email and text message handling.
  • Should have good typing and multi-tasking skills.

Perks and Benefits

Fixed Salary Plus Quarterly Incentives.

Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Archetive Solutions
Location(s): Kolkata

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₹ -6 Lacs P.A

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Archetive Solutions

About company Archetive Solutions Pvt. Ltd. is a technology driven ITeS Company, which believes our strength comes from our teams.  Encouraging growth in our people creates a stronger company which delivers results for our clients.  We believe in individuals creativity to solve p...