Billing Specialist - Hyderabad / Secunderabad
- Randstad
- 4 - 8 years
- Hyderabad
- 21 days ago
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Job Description
Role & responsibilities
Responsible for the accurate and timely analysis and processing of billing and accounting functions along with billing adjustments. Expectations will include the ability to make decisions, identify, communicate and problem solve any issues or exceptions, demonstrate strong relationships with internal and external customers and identify and execute process improvements.
The special handling specialist perform the following tasks:
- after our RPA pulls pdf copies of the invoices each week, the specialists then go into the respective portals and enter the invoices per the customer requirements
- submit invoices using email for few customers and creation of some manual invoices and analysis of invoicing trends, issues or gaps
- must work with branch or PO Tracking team for any exceptions that are rejected in the tool or missing POs which cannot be submitted at all
- complete weekly billing process and related financial reporting
- maintains constant communication with the assigned account service representative in collections and with the field account manager when needed
- respond to general inquiries that come to the shared billing mailbox
- identify processing inefficiencies or gaps. Determine and document a solution
- research and resolve billing operational issues presented by the customer and field personnel
- expected to present these invoices to the customer within a timely manner (current SLA is within 3 business days of invoice generation)
- conduct research for third party vendors invoices and request payment release
- Complete billing related functions or transactions for assigned customers requiring specialized billing/invoicing.
- Work closely with clients and collections to obtain and maintain the most current and accurate Purchase order information (most frequent cause of delayed billing)
- Look for areas of potential process improvements to streamline the process or reduce errors in billing.
Preferred candidate profile
- Bachelors degree in finance and accounting,
- Minimum of 4 years of experience in billings domain
- Web Billing or Accounting knowledge and PeopleSoft experience a plus
- Knowledge of Randstad operations and systems is an asset
- Experience with 3rd party voucher match and research is a plus
- Advanced excel skills.
Job Classification
Industry: Financial Services (Asset Management)Functional Area: Financial Services (Asset Management)
Role Category: Accounting & Taxation
Role: Accounts Receivable Manager
Employement Type: Full time
Contact Details:
Company: RandstadLocation(s): Hyderabad
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Randstad
Randstad India is a division of Dutch-based Randstad Holding NV, a Dutch multinational human resource consulting firm headquartered in Diemen, the Netherlands.
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