Operations Manager @ Technext Technosoft

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Operations Manager

Technext Technosoft
3 - 8 years
Kolkata
4 months ago
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Job Description

Job Responsibilities :

Drive and manage daily operations of the international BPO web sales team.

Turn client expectations into consistent ROI through strategic execution.

Mentor, guide, and lead teams to achieve performance targets.

Ensure timely service delivery and keep projects on track.

Conduct regular operational audits on assignments and web sales activities.

Implement effective supervision and performance management mechanisms.

Manage commercial aspects of web sales, ensuring profitability and quality.

Collaborate with cross-functional teams to streamline processes and improve outcomes.

Qualifications:

Graduate in any discipline (preferred: Sales background).

Minimum 3 years of experience in Web Sales Operations as an Operations Manager.

Strong knowledge of international BPO workflows and web sales strategies.

Hands-on experience in sales and marketing of websites.

Excellent leadership, communication, and team management skills.

Should be process-oriented with a strong understanding of service delivery models.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Technext Technosoft
Location(s): Kolkata

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Keyskills: BPO Service delivery Health insurance Team management Sales Performance management Sales operations web sales Operations international clients

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Technext Technosoft

TECHNEXT TECHNOSOFT PVT LTD

Operations Manager @ Technext Technosoft

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