Customer Relation Management @ Invensis Technologies

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Customer Relation Management

Invensis Technologies
1 - 2 Years
Bengaluru
4 years ago
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Job Description

Hi,

Greetings from Invensis Technologies - Bangalore (J.P. Nagar). We are hiring for CRM Executives for our organisation. Note - We are looking for immediate joiners. 6 months plus experience is desirable. Please find the job description below:

Job Description
- Take telephone calls from dealerships (B2B) and assist in usage of application
- Log tickets for bugs reported by dealerships
- Coordinate with internal teams CX/Sales to assist end user
- Perform level 1 and level 2 troubleshooting to fix frequently occurring problems
- Proficiency in 2 languages MUST Hindi and English
- Require 1 year min similar experience in troubleshooting applications

Employement Category:

Employement Type: Full time
Industry: ITES/BPO
Functional Area: Customer Service/Call Centre/BPO
Role Category: Other Customer Service/Call Center
Role/Responsibilies: Customer Relation Management

Contact Details:

Company: Invensis Technologies
Location(s): Bengaluru

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Keyskills: Customer Relationship Client Servicing Escalation Customer Retention

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Invensis Technologies

Invensis Technologies

Customer Relation Management @ Invensis Technologies

Home > Other Customer Service / Call Center