Policy and Process Manager - Mumbai (All)
- Indusind Bank
- 10 - 18 years
- Mumbai
- 1 month ago
- Email to a friend
- Report this job
Job Description
Role Details
Assist the Head- Policy and Process to provide a governance model for implementation of all Consumer process & policies. These Policies need to ride on the regulatory framework hence staying abreast of changes in RBI regulations and market best practices is essential
Compliance & Audit
- Have all Consumer Policies updated and approved by the competent authority within defined timelines.
- Assist the BUs in drafting these policies and once approved ensure its implementation at the ground level across Liabilities, Payments, and Assets BUs.
- Responsible for minimizing audit findings by regulators or internal control functions. No tolerance for repeat findings.
- Facilitate to ensure that all RAR escalations are closed on a timely manner, and ensure root cause analysis to fix process & policy gaps, so that there are no recurrence
- Identify potential areas of compliance vulnerability and risk through analysis and assessment
- Conduct checks to ensure proper implementation of Fair Practice code, Pricing policies, PSL classifications, UCIC, Credit deferrals do deviation tracking and ensure discrepancy closures
- Tracking & ensuring collateral perfection for Asset products - LAP/KCC
- IDPMS & EDPMS to be tracked and ensure BUs close out overdue Shipping bills
- Tracking & providing recommendations for remediation of identified exceptions or deficiencies, and collaborating with the business to follow up on a timely remediation
Customer Service
- Track & analyze client complaint trends across product lines, do root cause analysis and recommend corrective process & policy actions to fix the issue
Fraud & AML Monitoring
- Conduct separate analysis of staff & client frauds and devise ways to manage/ reduce occurrence of the same
- Performing review of AML alerts across liabilities, trade & cards clients and analyze to give inputs to sourcing channels
Outsourcing agencies validation
- Ensure implementation of the Banks Outsourcing Policy & Code of Conduct for DSA/DMA/Recovery Agents
- Business Continuity & management of Disaster Recovery Plan
- Monitoring and Control of Outsourced Activities
- Audit of the Due Diligence checklist & check fit & proper status
Job Classification
Industry: BankingFunctional Area: Banking
Role Category: Risk Management & Compliance - Other
Role: Risk Management & Compliance - Other
Employement Type: Full time
Contact Details:
Company: Indusind BankLocation(s): Mumbai
+ View Contact
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Indusind Bank
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
