Housekeeping Coordinator
- OYO
- 1 - 3 years
- Noida, Gurugram
- 7 months ago
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Job Description
Job Title: Housekeeping Coordinator
Location: Gurgaon, India (Work from Office)
Reporting To: Operations Manager Australia Region
Working Hours: Aligned with Australian Time Zones
About the Role:
Were on the lookout for a proactive, organized, and detail-oriented Housekeeping Coordinator to join our growing operations team in Gurgaon. If you enjoy juggling schedules, working with people, and making sure everything runs like clockwork this could be the perfect fit for you.
In this role, youll be the vital link between our company and the cleaning vendors who maintain our homes across Australia. Youll ensure that every property is spotless and guest-ready after check-outs helping us deliver top-quality stays, every time.
What Youll Be Doing:
- Coordinate with housekeeping vendors across different Australian cities to organize cleanings after guests check out.
- Keep a close eye on property check-out schedules and make sure cleaning teams are dispatched on time.
- Communicate with vendors regularly confirming job completion, handling sudden changes, and resolving any scheduling hiccups.
- Maintain clean and accurate records of completed jobs, and flag any delays or quality concerns to the ops team.
- Work hand-in-hand with homeowner and customer support teams to make sure our homes are guest-ready on time.
- Uphold our brands cleaning standards by making sure all services meet our hygiene and presentation guidelines.
- Keep internal dashboards and systems up to date with real-time housekeeping status.
- Raise vendor-related issues when needed and support the onboarding of new vendors if required.
What Were Looking For:
- A graduate (preferably in Hospitality, Operations, or a similar field).
- 13 years of experience in operations coordination, vendor handling, or housekeeping roles (hospitality/property management background is a plus).
- Strong written and verbal communication skills in English.
- Someone whos okay working in Australian time zones.
- Great at multitasking and staying organized, even when things get a little hectic.
- Comfortable using Excel, Google Sheets, and ideally, familiar with breezeway tool.
- Most importantly: someone whos a natural problem-solver, dependable, and takes initiative.
Please note that if selected, you will be on the payroll of our partner company, which manages staffing for this role
Job Classification
Industry: Travel & TourismFunctional Area / Department: Food, Beverage & HospitalityRole Category: Housekeeping & LaundryRole: Housekeeping Executive / AttendantEmployement Type: ContractContact Details:
Company: OYOLocation(s): Noida, Gurugram
Keyskills: Effective Communication Accountability Time & Schedule Management Vendor Coordination & Management Team Collaboration Problem Solving Attention to Detail
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