CRM Sales executive @ Spice Hr Hiring

Job Description

1. CRM Administration: Manage and maintain the CRM system, ensuring data accuracy,
integrity, and completeness. Customize CRM workflows and modules to align with the sales team's
requirements. Regularly update and clean the CRM database to eliminate
duplicates and inaccuracies.

2. User Training and Support: Provide training to sales team members on CRM best practices,
features, and functionality. Offer ongoing support to address user queries and troubleshoot issues
related to the CRM system.

3. Data Analysis and Reporting: Generate custom reports to provide insights into sales performance
and trends. Analyze CRM data to identify opportunities for process improvement
and sales optimization.

4. Continuous Improvement: Stay updated on CRM industry trends, best practices, and emerging
technologies. Propose and implement enhancements to the CRM system based on
feedback from users and changing business needs.

5. Collaboration with Sales Team: Work closely with the sales team to understand their requirements and

challenges.

6. Client Communication:
Serve as a point of contact for clients, addressing inquiries and providing
information about products or services.
Communicate order status, shipping details, and any relevant updates to
clients in a professional and timely manner.

7. Meeting Coordination:
Schedule and organize sales meetings, including preparing agendas and
distributing relevant documentation.
Follow up on action items from meetings and ensure timely completion.
8. Reporting:
Generate and maintain regular sales reports for management review.
Analyze sales data to identify trends and opportunities for improvement.

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Keyskills:   sales customer relationship sales process crm sales manufacturing