The primary function of the Technical Support Engineer in Procurement Technical support is to provide dependable and timely resolution for complex software issues related to the Ariba product area. The Engineer also possesses a strong focus on customer service and communication that results in an exceptional user experience and also uses the knowledge interfaces with 3rd party vendors and internal technical teams to drive issues to resolution.
In-depth understanding of cloud technologies and related aspects of life cycle management.
Demonstrates competency with the full suite of SAP Ariba Solutions, understanding and proficiency of procurement business process and integration topics.
Build partnerships with customers to proactively deliver expertise and improve customer value of SAP Ariba solutions
Provide on-call support during weekends as required by a rotational schedule
What you bring:
An understanding of object-oriented methodologies and programming in Java.
Knowledge in Ariba Procurement / Ariba SLP / Ariba Integration flows will be an added advantage
Education: Graduation / Post Graduation from reputed colleges/universities. Engineering background
Experience: 0-3 Years of experience
Meet your team:
SAP Ariba is the worlds business commerce network. We help companies extend their business commerce processes into the Cloud, where they can use our Procurement solutions and the Ariba Network to find opportunities to cut costs, reduce risk, and grow revenue through better collaboration with trading partners
#SolutionSupportEngT1
Bring out your best
SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. .
Requisition ID: 429321 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Requisition ID: 429321
Posted Date: Jun 17, 2025
Work Area: Customer Service and Support
Career Status: Graduate
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:
Job Classification
Industry: Software Product Functional Area / Department: IT & Information Security Role Category: IT Support Role: IT Support - Other Employement Type: Full time