Partners with Product Managers, Business Product Owner, and the Infrastructure and Operation teams to maximize the value delivered by the teams by ensuring that the Team Backlog is prioritized and aligned with organizational objectives, balancing the needs of multiple stakeholders.
Manage an AMS engagement with Stringent SLAs with penalty clause working on nearly 10+ applications.
Assists the teams in meeting delivery goals by teaching and coaching SAFe, implementing SAFe principles and practices, and identifying and eliminating bottlenecks to flow.
Works with developers and the Infrastructure and Operation teams on implementation, application monitoring, production support, compliance, application information maintenance, change management, configuration management, software quality, stability, predictability, and team efficiency.
Researches, analyzes and presents business, software, and infrastructure processes, functionality, data, and usage in support of other responsibilities
Continuous development professionally in system functionality and infrastructure, business operations, and software engineering principles, technology, and methodologies
Executes customer Transformation Objectives including Product-Centric Software Engineering, Cloud migration, Agile operation, DevOps, Automation.
Maintains account level financials and completes monthly revenue reconciliation and provides justification for changes projected revenue and margin
Basic Qualifications (Required Skills/Experience):
8-9 years of experience within information technology
Hands-on experience working as a Scrum Master
Hands-on experience in dot net and Angular background
Managed an AMS program with 50+ team members
Hands-on experience running Scrum Ceremonies, capture impediments and work with management/team to get to closure.
Experience operating in an Agile development environment. Track and generate Scrum completion, metrics report
Preferred Qualifications (Desired Skills/Experience):
Experience and proficiency in JIRA, MS Project, MS office suite
SAFe PM/PO and/or Scrum Master Certification.
Effective, comprehensive communication skills, written and verbal.
Self-directed, maintains a productive sense of urgency, makes progress on multiple priorities, and delivers as planned.
Constructively collaborates with teammates, business partners, and IT Infrastructure and Operation partners.
Has a growth mindset, initiates improvements and innovations, demonstrates adaptability, executes to organizational transformation, and has a strong practice of continuous technical and business operations professional development.
Keyskills: Automation Change management Production support Configuration management Reconciliation Scrum software quality JIRA Information technology application monitoring
Photon is the Largest and Fastest growing provider of Mobile First Omnichannel Experiences. We work with over 35% of the F100's (including award winning presence like Walgreens (Best Retail app of the year at SXSW, Webby winner), JP Morgan Chase (winner of multiple Webby's), Western Union, Mastercar...