Process Specialist - P&C @ Cognizant

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Process Specialist - P&C

Cognizant
4 - 6 years
Noida, Gurugram
7 months ago
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Job Description

Job Summary

We are seeking a Process Specialist for our P&C team with 4 to 6 years of experience. The ideal candidate will have expertise in Business Operations Insurance Products and MS Office. This hybrid role requires night shifts and proficiency in English. The candidate will focus on renewals and changes/endorsements within the insurance domain.

Responsibilities

Oversee the processing of renewals and changes/endorsements in insurance products

Ensure accuracy and compliance in all business operations

Utilize MS Office tools to manage and document processes efficiently

Collaborate with team members to streamline workflows and improve productivity

Provide support and guidance to junior staff in handling complex cases

Monitor and analyze data to identify trends and areas for improvement

Implement best practices to enhance operational efficiency

Communicate effectively with stakeholders to ensure alignment on project goals

Maintain up-to-date knowledge of industry regulations and standards

Develop and deliver training sessions on new processes and tools

Assist in the development of process documentation and manuals

Participate in regular team meetings to discuss progress and challenges

Contribute to the continuous improvement of business operations. Qualifications

Must have 4 to 6 years of experience in Business Operations and Insurance Products

Proficiency in MS Office is required

Experience in handling renewals and changes/endorsements is mandatory

Strong communication skills in English (Read/Write Speak) are essential

Ability to work night shifts in a hybrid work model

Detail-oriented with strong analytical skills

Ability to collaborate effectively with team members

Knowledge of industry regulations and standards is a plus

Experience in training and mentoring junior staff is nice to have

Strong problem-solving skills and ability to handle complex cases

Commitment to continuous improvement and operational efficiency

Ability to document processes and create manuals

Experience in data monitoring and trend analysis is beneficial.

Certifications Required

Certified Business Operations Professional (CBOP) Insurance Product Specialist Certification

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Noida, Gurugram

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Keyskills: insurance analytical workflow mentoring renewals monitoring nice operations process documentation continuous improvement ms office tools data monitoring compliance regulations english business operations trend analysis communication skills ms office

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...

Process Specialist - P&C @ Cognizant

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