Manager - Business Analytics - Hyderabad
- Zenoti
- 5 - 9 years
- Hyderabad
- 2 months ago
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Job Description
- Collaborate with leadership team of Zenoti to help them make data driven decisions through insights derived from thorough analysis of various key metrics
- Prepare comprehensive reports and presentations to communicate strategic recommendations to senior leadership and other stakeholders
- Develop and maintain new reporting system capabilities - which includes creation of dashboards that can help management take quick decisions during business review meetings
- Manage extraction, data cleansing, analysis and ongoing validation of large volumes of historical customer data
- Collaborate with others to provide operational analysis and make performance recommendations that leads to improvements in the order to collection process
- Report and communicate business performance of various internal teams of Zenoti
SKILLS & EXPERTISE
- 5+ years of experience working in business operations, corporate strategy or an analyst function
- Good understanding of SaaS metrics
- Excellent data analysis background, with extensive experience using sales CRM and reporting methodologies
- Good spreadsheet skills, with proven experience managing large data sets
- Excellent communication, presentation, and persuasion skills
- Understanding of complex business and accounting processes; ability to use this knowledge to analyze strategic decisions
- Experience using Salesforce, Zuora or similar CRM and/or Revenue management tools
- Demonstrated internal customer service and stakeholder management skills in a fast-paced environment
- Ability to work as part of a dynamic team while demonstrating flexibility, initiative, and a focus on delivering results
- Good communication skills at all organizational levels
- Willingness to work extended hours during periods of high demand like quarter-close or year-end; may include weekends and holidays
Education and Experience
bachelors degree with MBA from a reputed business school with 5 + years of experience as an analyst and/or Manager
Job Classification
Industry: Software ProductFunctional Area: Software Product
Role Category: Business Intelligence & Analytics
Role: Business Intelligence & Analytics - Other
Employement Type: Full time
Contact Details:
Company: ZenotiLocation(s): Hyderabad
Keyskills: data cleansing Data analysis Business analytics Customer retention Customer service Stakeholder management Operations CRM Business operations Salesforce
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Zenoti
We make software that supports every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
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