Identification and resolution of network faults, LAN issues, coordinating with Band width provider for link managementan and resolve within SLA.
Experience in troubleshooting of routing,switching networks.
Experience in Ticket Managements in Service Desk.
Perform Network Monitoring and take corrective action as per SOP
Configuring network elements such as switches, routers , Firewall.
Good working knowledge on BGP and Switching technology.
Responsible for Firewall Management, Patch Management of network appliances, Proxy management
Responsible for NAT, DNS, Public and private IP allocation
Responsible for Network & Server Load Balancing, separation of Datacenter networks, redundant WAN links & connectivity and blocking of unwanted traffic
Monitoring any packet flooding, DoS, Intrusion attempts analysis
Troubleshoot all technical issues with RCA.
Should be able to manage client for all technical queries raised.
Expereince in Datacentre support operations.
Knowledge on ISO process and documentation.
Should be able to work in shifts
SLA,TPA and customer management.
Experience on Radware/Fortigate security devices, Checkpoint/Defense Pro/WAF F5/IPS.
Preferred candidate profile
Candidate should have the following qualifications:
B.E/B.Tech/MCA/M.Sc. (ECE/EEE/CS/IT)
6+ years of relevant experience in Network Routing and Switching with a valid CCNP or CCIE(LAB) certification.
Perks and benefits
Job Classification
Industry: IT Services & Consulting Functional Area: IT Services & Consulting Role Category: IT Security Role: Security Administrator Employement Type: Full time