Ar Caller - Freshers @ Iskills Medical Coding

Job Description

Job description

Dear Candidates,

Greeting from NTT DATA, we are happy to take your profile for a wonderful career with NTT DATA.

Job Title: AR Caller

Experience: Fresher

Shift: US Shift (Night Shift)

Work Location: Chennai

Mode of Work: Work from Office

Position's General Duties and Tasks

In these roles you will be responsible for:

• Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
• Analyzing medical insurance claims for quality assurance
• Resolving moderately routine questions following pre-established guidelines
• Performing routine research on customer inquiries.
• Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Requirements for this role include:

• Ability to work regularly scheduled shifts from Monday-Friday (8:00PM to 6:00AM).
• High school diploma
• Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
• 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

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Keyskills:   ar calling international voice process voice process