Call center Analysis (Problem Identification & Issue Resolution).
2. Representatives inCustomerServiceare required to furnish information tocustomersthus helping them in deciding about the purchase.
3. Also they would be required to provide post sales information and provide resolutions tocustomersproblems.
4. Generic & Specific Skillset
5. English Language including meaning and spelling of words, rules of composition and grammar.
6. Written communication
7. Multi tasking
8. Keyboarding skills
9. Basics of Computer
Note : - Neither Trove Consulting Private Limited nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters
Regards
Nancy
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Keyskills: outbound bpo customer care telecalling international call center telesales customer support inbound customer service call center