Customer Relationship Manager @ Better Hire

Job Description

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Customer Relationship Manager Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategist accordingly.

Customer Relationship Manager Requirements:

• A bachelors degree in administration or a related field.
• A minimum of 2 to 3 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.

for contact HR Aryan Sharma - hidden_mobile (10 to 6 Pm.)

Share your CV on this Email Id- hidden_email

Employement Category:

+ View Contact

Keyskills:   customer reference demand generation customer service customer advisory boards customer relationship voice of the customer analysis voice of the customer