Walk - In Drive || Customer Support & KYC @ Hexaware Technologies

Job Description

Greetings from Hexaware!!

Job Description: We are currently hiring for Banking Customer Support/ KYC/ Email support.(Non-Voice)

Role - Executive/ Senior Executive

Location- Ghansoli, Navi Mumbai

Qualification - Any Graduates (Mandate)

Work Hours - 1 PM to 11 PM & 6 AM to 4 PM

• Candidate should be okay with WFO module
• Should have very good communication
• Should have completed graduation.
• Should have Presentation and analytical skills
• Good Knowledge on Email Writing.

Roles & Responsibilities

• Tracking and reconciling of requests received.
• Reviewing of documentation/correspondence, to ensure mandated requirements are met in advance of action.
• Early raising of concerns to team for review/resolution
• Following mandated pre closure system & non system checks
• Execution of Cash Product removal
• Execution of Base & Cash Account Closures

Skills

• Fluent in written and spoken English.
• High Attention to deal.
• Ability to identify and articulate anomalies/issues within the requests.

Please bring your updated resume hardcopy with you.

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