Excellent communication skills in English (both spoken and written)
Typing speed - minimum 35 wpm with 100% accuracy
Ability to follow instructions as directed
Willingness to work in 24 x 7 work environment
Desired Skills:
Self-motivated with excellent interpersonal skills
Innovative and self-starter
Ability to work with minimum supervision
Demonstrated ability to work in a fast paced environment
Ability to respond to common inquiries or requests from customers
Must be well organized and driven to meet deadlines
Follow clearly defined business processes and workflows as instructed by the client or internal teams.
Execute day-to-day tasks as per predefined workflows and standard operating procedures (SOPs).
Perform assigned tasks within the specified turnaround time and without errors.
Ensure data accuracy, completeness, and consistency in all work outputs.
Maintain high accuracy and attention to detail in all assigned activities (e.g., data processing, transaction management, documentation review).
Update trackers or logs regularly and accurately to reflect work completed.
Adhere to SLA timelines and ensure compliance with organizational and client-specific standards and policies.
Meet or exceed daily/weekly productivity and quality targets.
Communicate with team leads or supervisors regarding task status, clarifications, or issues.
Report issues, delays, or discrepancies in a timely manner.
Participate in team meetings and basic training sessions as required.
Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time