Technical Customer Service Executive @ Nlb Services

Job Description

Organization Name: Innover Digital Pvt. Ltd. 

Video:

URL: https://innoverdigital.com/

Linkedin: https://www.linkedin.com/company/innoverdigital/about/

About Us: 

We are an Atlanta based technology & process digitization company - transforming Service & Supply value-chains for our customers. We provide end to end digital transformation solutions to drive business outcomes and build intelligent enterprises of the future.

We have a growing talent pool of consultants globally catering to Fortune 1000 enterprises across different industries. Our broad range of services include Business Process Digitization, Digital Experiences, Advanced Analytics and Digital Applications. Innover has an unyielding focus on solving business problems leveraging digital technologies. 

Specialties

Digital Transformation, Digital Experience, Big Data, Advanced Analytics, Digital Apps, Digital Infrastructure, BPx, Block Chain, Immersive Technologies, Digital Twins, and Robotics Process Automation

Awards and recognition:

•          Recognized amongst 100 Great Supply Chain Partners 2021 by Supply Chain Brain
• 7 Metals at Globee 2021
•          Won Supply & Demand Chain Executives Top Supply Chain Projects of the Year 2021 award
• Top 10 Most Promising Digital Transformation Service Providers 2021
• 19th Annual American Business Awards Winner -2021
• 15th Annual Stevie Awards Winner -2021
• Golden Bridge Business and Innovation Award Winner 2020
• The 10 Most Recommended Supply Chain Solution Providers 2020
• Recognized among the 10 Most Promising Big Data Analytics Companies 2020

Job Description:

• Excellent Technical Support skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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