Job Description
Responsibilities: Works as a member of the ERP Product Manager during the implementation phase of ERP systems and subsequently for the DevOps manager when the systems are fully deployed:
- Successfully completes administrator training for each ERP system module introduced,
- Drives ERP system testing,
- Transforms and loads initial system data,
- Conducts analyses to verify integration on new ERP modules with existing systems,
- Maintains system defect and change request logs,
- In response to change requests approved by the Business Lead and IT ERP Product Manager:
- Updates system configurations,
- Develops custom reports,
- Trains new users,
- Responds to user support requests,
- Performs administrative functions required to maintain the integrity of the system and to facilitate reporting.
Education & Experience - Minimum of two years' experience performing administrative functions in a service desk or IT system operations environment.
- In-depth knowledge of modern system operations and maintenance standards, practices and tools including configuration management, regression testing, and security access controls,
- Proficiency in use of configuration and change management tools,
- Proven ability to rapidly take on administrative capabilities for new systems,
- Prior ERP system administration experience.
Competencies - Good communication skills,
- Customer-focused mind set,
- Strong organizational and analytical skills,
- Thrives in a collaborative environment,
- Able to manage ambiguity and tolerate stress.
Required Candidate profile
- Education & Experience
- Minimum of two years' experience performing administrative functions in a service desk or IT system operations environment.
- In-depth knowledge of modern system operations and maintenance standards, practices and tools including configuration management, regression testing, and security access controls,
- Proficiency in use of configuration and change management tools,
- Proven ability to rapidly take on administrative capabilities for new systems,
- Prior ERP system administration experience.
Competencies - Good communication skills,
- Customer-focused mind set,
- Strong organizational and analytical skills,
- Thrives in a collaborative environment,
- Able to manage ambiguity and tolerate stress.
Job Classification
Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Electronics/Telecommunication, Any Specialization, Computers, B.Sc in Electronics, Any Specialization, Maths, Physics, Computers, Statistics
Post Graduation: MCA in Computers, MS/M.Sc(Science) in Computers, Electronics & Embedded Technology, Electronics, Cyber Security Engineering, M.Tech in Computers, Any Specialization, Electronics/Telecommunication, MBA/PGDM in Any Specialization, Information Technology, Systems
Doctorate: Ph.D in Advertising/Mass Communication, Any Doctorate in Any Specialization, M.Phil. in Advertising/Mass Communication
Contact Details:
Company: SSI Management Consultants
Location(s): Kolkata
Keyskills:
Change Management
User Support
Regression Testing
Product Management
Business Analyst
Analytical Skills
System Testing
System Administration
system analyst
Business Analysis
Configuration Management
ERP System
HCM
Service Desk
Inforex