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Platform Support New Associate - Hyderabad @ Accenture

Home > Content Management (Print / Online / Electronic)

 Platform Support New Associate - Hyderabad

Job Description


Skill required:
User-Generated Content Moderation - Content management

Designation:
Trust & Safety New Associate

Qualifications:
Any Graduation

Years of Experience:
0 to 1 years

What would you do?
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while makinga larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

What are we looking for?
  • Problem-solving skills
  • Written and verbal communication
  • Results orientation Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your primary interaction is within your own team and your direct supervisor
  • In this role you will be given detailed instructions on all tasks
  • The decisions that you make impact your own work and are closely supervised
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
  • Please note that this role may require you to work in rotational shifts
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area: IT Services & Consulting
    Role Category: Content Management (Print / Online / Electronic)
    Role: Content Moderator
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Hyderabad

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    Accenture

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