Site Reliability Engineer
- Aeries Technology
- 6 - 8 years
- Bengaluru
- 9 months ago
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Job Description
- At Constant Contact, we re looking for individuals well rounded in several aspects of Technical Operations.
- You will be taking on the role of a responder to the Operational alerts and monitoring within Constant Contact. This role requires you to work with both Developers and Operational personnel to address and resolve issues and requests.
- We are looking for a highly skilled and motivated Site Reliability Engineer to join our team.
- The successful candidate will be responsible for maintaining the reliability and uptime of critical services, with a focus on CentOS servers, Java application support, incident management, change management and Kubernetes administration.
- The ideal candidate will possess strong ArgoCD for Kubernetes management, Linux skills, basic scripting knowledge and familiarity with modern monitoring, alerting and automation tools.
- We are looking for someone that is self-motivated, possesses excellent communication skills (both oral and written) and is able to work both independently and collaboratively.
What you'll do:
- Conduct regular routine tasks for system and application maintenance. Follow SOPs to correct/prevent issues
- Monitor production systems, applications and overall performance.
- Observability is a process that prepares the software team for uncertainties when the software goes live for end users.
- Site reliability engineering uses tools to detect abnormal behaviors in the software and, more importantly, collect information that helps developers understand what causes the problem.
- Conduct security checks
- Run meetings with our business partners following in place processes and procedures.
- Writing, updating and maintaining policy and procedure documents
- Write scripts or code as necessary to develop tools and/or services in order to support the product
- Learn from Post Mortems and prevent new incidents from occurring
- Performing admin work on various tools and applications such as JIRA and New Relic
- Maintain Service-level objectives, specific and quantifiable goals related to maintaining the parameters set for our Golden Metrics .
Who you are:
- 3-5+ years of experience working in a SaaS and Cloud environment.
- Administer Kubernetes clusters, including management of applications using ArgoCD.
- Monitor, maintain, and manage applications on CentOS servers, ensuring high availability and performance.
- Respond to and manage running incidents, including running post mortem meetings, peforming root cause analysis and ensuring timely resolution.
- Use basic Linux scripting to automate routine tasks and improve operational efficiency.
- Knowledge in Project Management Tools like JIRA/Confluence
- Knowledge of Database systems like MySQL and DB2
- Understand and drive incidents using Incident Management processes and procedures
- Execute change management procedures, run change management meetings and enforce safe and compliant changes to production environments.
- Experience as a Linux (CentOS / RHEL) administrator
- Deep knowledge of on-call responsibilities and awareness of time management. Include maintaining On-call management tools such as xMatters software.
- Experience with managing deployments using Jenkins
- Working with a suite of monitoring tools including New Relic, Splunk and Nagios
- Experience with log aggregation tools like Splunk, Loki or Grafana
- You must be comfortable troubleshooting and debugging web applications across the entire stack (ie the application layer, the database layer, the OS).
- Production MySQL experience: replication, performance tuning, query optimization.
- You should have familiarity with Ansible or other configuration management tools like Puppet.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Site Reliability EngineerEmployement Type: Full timeContact Details:
Company: Aeries TechnologyLocation(s): Bengaluru+ View Contact
Keyskills: Performance tuning Application support Linux Db2 Project management Configuration management MySQL Debugging Consulting Troubleshooting
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Aeries Technology Group Private Limited Aeries Technology Group is a global services company offering technology, BPM, and outsourcing solutions to organizations seeking higher operational effectiveness, greater flexibility, and lower operating costs. We offer business value to our clients by co...
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