Walk-in Customer Success / Go To Market
- Excellon Software
- 0 - 3 years
- Pune
- 8 months ago
- Email to a friend
- Report this job
Job Description
- We are looking for Customer Success Executive (Intern) / Go-To-Market (GTM) Interns to engage with customers through onfield visits, promote Excellon brand, collect feedback & Testimonials, and enhance customer experience.
- The selected interns will play a key role in customer outreach, service follow-ups, and relationship-building by visiting customers, understanding their needs, and ensuring satisfaction with our products and services.
JOB RESPONSIBILITIES:
- Visit customers at their locations (workshops/showrooms) as assigned.
- Collect Testimonial / feedback on services, resolve queries, and provide necessary support.
- Document customer interactions.
- Ensure customer satisfaction and escalate complex issues when required.
- Maintain professionalism and represent the brand positively during visits.
WORK EXPERIENCE / SKILLS:
- Prior experience in customer service, sales, or field marketing.
- Candidates who have worked in Automotive or Electronic Vehicles industry in Sales / Service / Marketing roles.
- Must be comfortable with frequent travel across India.
- Strong communication and interpersonal skills for face-to-face interactions.
- Confidence in meeting and engaging with customers in person.
- Basic knowledge of the automotive industry would be plus however not a constraint or willingness to learn.
- Good problem-solving and negotiation skills.
- Ability to document customer feedback and insights accurately .
Only Male candidates preferred who have completed their education and are willing extensively to travel across India will be considered.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Walk-insContact Details:
Company: Excellon SoftwareLocation(s): Pune
Keyskills: Client Relationship Product Demonstration Customer Satisfaction Client Interaction Branding Training Presentation Skills B2B Customer Support Client Coordination Sales Feedback Communication
Similar positions
Excellon Software
Recognized among the most innovative software product companies from India, Excellon Software offers Cloud based innovative software to run on laptops, tablets, and smart-phones. A renowned software product company known for its cutting-edge yet simple-to-use sales, distribution, and service managem...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in