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DevOps Engineer @ Aeries Technology

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 DevOps Engineer

Job Description

"Constant Contact is a technology product company, headquartered in Waltham, Massachusetts, United States. We are one of the top 2 providers of email marketing, social media marketing, event marketing, and online survey tools.We support 0.5 million SMBs to grow their businesses by building stronger relationships with their customers, with a wide range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships.Read about us at https: / / www.constantcontact.com / aboutIn 2021, Constant Contact partnered with Aeries to set up its GTC with an aim of consolidating the former s global operations in Bengaluru (Bangalore), India; with teams set up in the areas of IT, Engineering, Customer Support, and other General and Administrative functions.The GTC is a dedicated center, focused on providing best practices, research, support, and training for specific business functions."Big Reasons to Support Small - https: / / constantcontact.wistia.com / medias / pmlrsyb6hu
Roles and Responsibility

JOB DESCRIPTION
Position/Title:
Sr DevOps Engineer
Department:
IT
Location:
Bangalore
Shifts (if any)
2 -1 1 PM
This job description is for the role of Senior Network Engineer / Principal Network Engineer with Aeries, for our preferred client, Constant Contact. In this role, you will be working directly for Constant Contact, as an employee of Aeries.
THE TOP 5 REASONS TO JOIN US

Constant Contact GTC [Global Technology Center]:
In 2021, Constant Contact partnered with Aeries to set up its GTC with an aim of consolidating the former s global operations in Bengaluru (Bangalore), India; with teams set up in the areas of IT, Engineering, Customer Support, and other General and Administrative functions.
The GTC is a dedicated center, focused on providing best practices, research, support, and training for specific business functions.
About Constant Contact
Constant Contact is a technology product company, headquartered in Waltham, Massachusetts, United States. We are one of the top 2 providers of email marketing, social media marketing, event marketing, and online survey tools.
We support 0.5 million SMBs to grow their businesses by building stronger relationships with their customers, with a wide range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships.
Read about us at https: / / www.constantcontact.com / about
About Aeries
Aeries is in the business of enabling mid-size technology product companies, to scale and optimize their business. At Aeries, we have unique engagement models with our clients that are collaborative and partnership- centric in nature. One such model is this Global
Technology Center that has been Purpose Built
for our partner - Constant Contact.
From a career perspective, the advantages of working within our GTC is that you will be working in an organization that is a virtual
extension of client s enterprise, including their culture. You will be treated as a Constant Contact employee, directly working, and
delivering on Constant Contact s business-critical projects.
Read about us at https: / / aeriestechnology.com / careers /

Job Summary:
As a DevOps Engineer, you will be responsible for implementing and managing our cloud-based data infrastructure using AWS and Snowflake. You will collaborate with engineers, and other stakeholders to design, deploy, and maintain a robust data ecosystem that supports AMP team s initiatives. Your expertise in DevOps will be crucial in enhancing our pipelines.
Key Responsibilities:
Infrastructure Management: Design, deploy, and manage AWS cloud infrastructure, ensuring high availability and scalability while adhering to security best practices.
Pipeline Deployment: Collaborate with IT / engineering teams to deploy and maintain efficient pipelines.
Information Security: Integrate security controls into all aspects of the data infrastructure, including encryption, access control, and compliance with data protection regulations (e.g., GDPR, HIPAA).
CI/CD Implementation: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines for applications and services.
Support and Troubleshooting: Deploy updates and fixes, provide Level 2 technical support, and perform root cause analysis of production errors to resolve technical issues effectively.
Tool Development: Build tools to reduce the occurrence of errors and improve the customer experience, and develop software to integrate with internal back-end systems.
Monitoring and Performance Tuning: Implement monitoring solutions to track data workflows and system performance, proactively identifying and resolving issues.
Collaboration: Work closely with stakeholders to understand requirements and support initiatives.
Documentation: Create and maintain documentation for architecture, processes, workflows, and security protocols to ensure knowledge sharing and compliance.
Qualifications:
  • Infrastructure Management: Design, deploy, and manage AWS cloud infrastructure, ensuring high availability and scalability while adhering to security best practices.
  • Pipeline Deployment: Collaborate with IT / engineering teams to deploy and maintain efficient pipelines.
  • Information Security: Integrate security controls into all aspects of the data infrastructure, including encryption, access control, and compliance with data protection regulations (e.g., GDPR, HIPAA).
  • CI/CD Implementation: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines for applications and services.
  • Support and Troubleshooting: Deploy updates and fixes, provide Level 2 technical support, and perform root cause analysis of production errors to resolve technical issues effectively.
  • Tool Development: Build tools to reduce the occurrence of errors and improve the customer experience, and develop software to integrate with internal back-end systems.
  • Monitoring and Performance Tuning: Implement monitoring solutions to track data workflows and system performance, proactively identifying and resolving issues.
  • Collaboration: Work closely with stakeholders to understand requirements and support initiatives.
  • Documentation: Create and maintain documentation for architecture, processes, workflows, and security protocols to ensure knowledge sharing and compliance.
Preferred Qualifications:
  • Experience with data governance and compliance frameworks.
  • Familiarity with data visualization tools (e.g., Tableau, Looker).
  • Knowledge of machine learning frameworks and concepts is a plus.
  • Relevant security certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and continuous learning.
  • A collaborative and innovative work environment.
  • Flexible work arrangements.

WATCH OUR VIDEOS TO KNOW MORE ABOUT US!
About Constant Contact
Big Reasons to Support Small

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps Engineer
Employement Type: Full time

Contact Details:

Company: Aeries Technology
Location(s): Bengaluru

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Keyskills:   Social media marketing Email marketing Information security Consulting HIPAA Customer support Troubleshooting Technical support Monitoring Business operations

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Aeries Technology

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