JIRA and Confluence Administration Role
- Datamatics
- 6 - 9 years
- Bengaluru
- 7 months ago
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Job Description
Role & responsibilities
Key Responsibility
- Administer and maintain JIRA and Confluence environments, including user management, permission schemes, and access controls.
- Design, create, and manage complex JIRA workflows, custom fields, screen schemes, and dashboards.
- Configure and support JIRA projects for various teams (Agile, Scrum, Kanban, etc.) across the organization.
- Customize Confluence spaces, templates, and macros to support collaboration and knowledge sharing.
- Integrate JIRA and Confluence with other tools such as Bitbucket, Jenkins, ServiceNow, Slack, Microsoft Teams, etc.
- Implement and manage third-party add-ons, plugins, and extensions.
- Perform regular system audits, health checks, backups, and performance tuning.
- Develop and maintain documentation for system configuration, procedures, and best practices.
- Provide technical support and training to end-users and troubleshoot issues in a timely manner.
- Collaborate with IT and project teams to gather requirements and deliver Atlassian-based solutions.
- Ensure compliance with security policies and data protection guidelines.
Skill set
- 78 years of experience in administering and supporting JIRA and Confluence.
- Strong knowledge of JIRA project configuration, workflow design, automation rules (Automation for JIRA), and scripting using ScriptRunner or similar tools.
- Expertise in user and group management, permission schemes, roles, and global settings.
- Experience with REST APIs and integration of JIRA/Confluence with other systems.
- Proficient in installing, upgrading, and maintaining Atlassian tools (on-premises or cloud-based).
- Familiarity with Agile, Scrum, and DevOps practices.
- Experience with JIRA Service Management is a plus.
- Basic knowledge of databases (e.g., MySQL, PostgreSQL) and Linux server environments.
- Strong problem-solving skills and ability to manage multiple priorities.
- Excellent communication and documentation skills.
NOTE: Interview Mode F2F
Preferred candidate profile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Administration - OtherEmployement Type: Full timeContact Details:
Company: DatamaticsLocation(s): Bengaluru+ View Contact
Keyskills: Script Runner Rest API Jira Administration
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₹ 6-12 Lacs P.A
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Datamatics
Datamatics is a Digital Technology & BPM company with over 10,000 employees and provides technology solutions to more than 200 customers worldwide. The company has a presence in 7 countries, including India, the Philippines, Switzerland, USA, UK, Netherlands, and UAE. Its global delivery centers...
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