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Banker Authorizer @ Idfc First Bank

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 Banker Authorizer

Job Description

Role/Job Title - Bank Authorizer


Location - Bandra - Pali Hill


Job Purpose

The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.


Roles & Responsibilities

  • Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell
  • Deliver business target assigned as per performance score card
  • Giving the client need based product solutions and in the process aligning client requirements with business specifics.
  • Assessing customer propensity and ensuring higher product penetration per relationship.
  • Referencing for more business from existing customers.
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints
  • Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
  • Assist in closure of all observations on audit report.
  • Client relationship management and customer services related to retail banking operations

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Branch Operations Manager
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Mumbai

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Keyskills:   Client Requirement Portfolio Management Client Relationship Management Retail banking op Branch Banking Compliance

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₹ 5-8 Lacs P.A

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Idfc First Bank

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