Job Description

• They will be talking to customers
• Resolving customers queries on phone
• Deal with customer centricity
• Documenting the conversation & resolution
• Identify the customer Escalation and act according to it
• Should have very good reasoning & logical approach towards the customer centric activities (as process requires logical people to analyze the situation & respond accordingly).

Education/ Experience Requirements

• Only Graduates (Fresher / Experienced )
• Previous experience in a customer support role will be an added
• Candidate must have computer knowledge and familiar with MS office (Excel / Word / Power point).
• Problem solving skills

Requirement

• 6 days with rotational off
• Working window will be of 8 am to 8pm (Rotational Day Shifts)
• Shift Hours - 9 hours and 8 hours production
• Fluent in Hindi-English languages

 if Interested Kindly Mail me on  hidden_email and can call me on hidden_mobile

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Keyskills:   cold calling sales front office customer service fresher