Domestic Voice Process @ Kap Call Center

Job Description

Agent calls the provided number and will reach out to the mentioned contact person.

The agent shall follow the script and talk about the intent of the call and benefits of product/services. 

If the customer connects us to the concern person, the agent again explains the product/service to the concerned person.

Once the customer expresses interest to Product/service, the Agent first tries to guide through the registration/sales process over the call. If the customer asks for an email, then an email is sent to the Email ID Confirmed by the customer. The Agent will follow up with the customers to ensure that the registration/sign up/product purchase is completed.

The Agent will maintain the list of responses and follow up dates in the provided template and share to the client time-to-time.

For RnR customers (Ringing and not responding), a maximum attempt of 3 times shall be made 

Qualifications and Skills:

Proven experience in telecalling or a related field.

Excellent communication skills with a persuasive and engaging approach.

Strong organizational skills to maintain accurate client records and databases.

Ability to work in a target-driven environment.

Proficient in using communication tools such as emails, WhatsApp, and other relevant platforms.

Benefits:

Competitive salary and performance-based incentives.

Opportunities for career growth and development.

Incentives on qualified leads.

Positive and collaborative work environment.

If you are enthusiastic, results-oriented, and possess the necessary skills, we invite you to join our dynamic team as a Telecalling Executive. Apply now and be a key player in our success story

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Keyskills:   domestic bpo call centre voice domestic calling bpo hiring telecom sales bpo voice telecalling customer support