Greeting from Infosys BPM Ltd.,
We are hiring candidates for Mortgage Services. Please walk-in for interview on 18th March 2024 at Bangalore LocationNote: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-170028-2
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-170023-3
Interview details:
Interview Date: 18th March 2024
Interview Time: 10.00 AM till 12 PMInterview Venue:
JP Nagar:
Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindoor Convention Hall
Things to remember while entering the campus
Documents to Carry::
Please find below Job Description for your reference:
Position: Senior Process Executive
Requirements:
1. Good understanding of mortgage services
2. Should have a minimum working experience of 1.5 years in mortgage services
3. Good understanding of mortgage life cycle
4. Good verbal and written communication
5. Should be comfortable working long hours to meet deadlines.
6. Strong Customer Service Skills
7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations
8. Knowledge of all the Title Documents and HOI and HOA documents
9. Willingness to work in multiple shifts
Educational qualification and experience
1. Bachelors degree in commerce, business administration
2. Masters degree in business administration or business management is also acceptable
3. Min 1.5 years of experience in mortgage services is preferred.
Duties and responsibilities
1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment
2. Recommends that loans not meeting the standards be denied.
3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied
4. Gather all initial documentation required based upon Sub lender requirements
Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment
Complete the Subordination package as per Sub lender requirements
5. Recommend whether to approve or deny the application based on the data collected.
6. Review the loan package for the client
7. Validate the package as per the country specific requirement and regulatory requirement
8. Review the closing conditions
Informs supervisor about the discrepancy in title or survey
Position: Team Lead
Requirements:
1. Must have working Experience on US Mortgage
2. Experience in Back Office Processing (preferably in BFS domain)
3. Proven experience in leading the team
4. Ability to manage people, set expectations and review progress
5. Sound understanding of mortgage life cycle
6. Excellent communication skills -- both oral and written
7. Hands on Experience on US loan servicing/Origination
8. Should be comfortable working long hours to meet deadlines.
9. Strong Customer Service Skills
10. Should have good analytical skills and have the ability to make decisions based on the situation
11. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations
12. Willingness to work in multiple shifts
13. Displays inclination to make specific changes in work methods or systems to improve performance beyond agreed standards
Educational qualification and experience
1. Bachelors degree in commerce, business administration
2. Masters degree in business administration or business management is also acceptable
3. Minimum of 4 to 7 years of experience in mortgage
Duties and responsibilities
1. Lead a team responsible for Mortgage Loan Servicing/Origination
2. Work allocation and progress measurement and reporting
3. Communicate with customer stakeholders on day to day operational items
4. Deliver on day-to-day process targets in meeting Customer SLAs.
5. Interact with client operation Managers on a regular basis
6. Quality Auditing and report out quality measures for the process on any process queries and flag key risks to business if any issues.
7. Monitor and address performance issues.
8. Organize the day to day work allocation for the Team.
9. Make all necessary day to day decisions which affect the Team and the work processed by the Team.
10. Ensure Compliance and controllership
11. Follow the governance mechanism established with the client.
12. Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence
13. Resource Planning, Recruitment and Work Allocation.
14. Interact with client operation Managers on a regular basis
Interview and working Location : Bangalore
Qualification : Any Graduate
Shifts : 24*7
Experience : 2 to 6 years
Notice Period: We need only immediate joiners or 20 days to NP 30 days max
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards,
Infosys BPM Recruitment team.
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