Job Title Internal Sales Engineer / Sales Co-ordinator
Reports to Sales and Marketing Manager
Department Sales and Marketing Department
Business Unit Completion Equipment/Screen
PRINCIPAL ACCOUNTABILITIES
Internal Sales Engineer / Sales Co-ordinator is responsible for the preparation and delivering technical presentation and quotations explaining products or services to customers and engineers to assess equipment/screens needs and to determine customers requirements.
JOB RESPONSIBILITIES
1) Maintain existing customers accounts.
2) Respond to customers enquiries, follow-up and provide solutions to clients.
3) Review and prepare sales quotation as per customer enquiries.
4) Provide regular update to customers on project development in a timely manner.
5) Prepare weekly and monthly sales report. Conduct PPM (pre-production meeting).
6) Sales coordination between factory and overseas sales offices.
7) Liaising with customers on technical specifications.
8) Conduct a thorough contract review with the clients prior receiving Sales Order confirmation.
9) Ensure correct and full information about the Sales order are passed to engineering and production. Able to prepare job sheets with all relevant client requirements in it.
10) Support team in preparing marketing, sales & presentation materials.
11) Provide information to team on market forecast and participate in market analysis.
12) Willing to travel when and if needed.
13) Sales follows-ups. (Temporary) To include partial Supply Chain role:
Pipes Raw Materials ordering
Pipes Raw Materials cost controlling - Prepare supply agreements
14) Ensures 5S is implemented in the work area.
15) Adheres companys guidelines with regards to Safety and Quality.
16) Complies to Company Code of Business Conduct.
17) Promote and participate in company-wide or departmental programs such as:
Total Quality Management, Lean Manufacturing
Social Activities
REQUIRED COMPETENCIES
1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.
2. Ensures Accountability holding self and others accountable to meet commitments.
3. Customer focus Building strong customer relationships and delivering customer-centric solutions.
4. Drives Result consistently achieving results, even under tough circumstances. Results might be quantifiable measured in terms in , sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.
5. Manages complexity making sense of complex, high quality and sometimes contradictory
information to effectively solve problems. Asks the right questions to accurately analyze situations.
QUALIFICATION GUIDE
1. Education : Minimum Diploma in Mechanical Engineering, petroleum or any engineering
related course
2. Communication : Excellent Communication Skills (Fluent in oral and written English)
3. Experience : Proven and Solid 5 years of work experience in the same field and in the Oil and Gas equipment Manufacturing Environment
4. Software/Hardware : Presentation tools, sales/CRM tools, Microsoft office( word, ppt, Excel
pivot, vlookup), ERP System. Preferably has some knowledge on CAD tool like solid works, inventor or pro-E and able to read drawings.
Randstad India is a division of Dutch-based Randstad Holding NV, a Dutch multinational human resource consulting firm headquartered in Diemen, the Netherlands.