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Opening For International Voice Process @ Rivera Manpower

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 Opening For International Voice Process

Job Description

HI WARM GREETINGS,


We are looking at candidates with experience in International voice Process / Semi voice Process/ Technical Support


Call and book your interview slot on-


Smitha 8884777***

Chethana 7829336***

Sanketh 8884777***

Priya 9380300***



Note : We are looking candidates who stay in Bangalore Only



Job Description:


We are seeking a dynamic and customer-focused individual to join our team as an International Voice Technical Support Representative. The ideal candidate will have a minimum of 1-2 year of experience in international voice support, exceptional communication skills, and the flexibility to work in US shifts.

Responsibilities:

  • Provide exceptional customer service via inbound and outbound calls in an international voice support environment.
  • Address customer inquiries, resolve issues, and provide appropriate solutions in a timely manner.
  • Ensure high levels of customer satisfaction and retention through effective communication and problem-solving skills.
  • Collaborate with team members and other departments to ensure seamless customer experiences.
  • Adhere to company policies, procedures, and quality standards.

Requirements:


  • Excellent verbal and written communication skills in English.
  • Ability to work in US shifts (flexibility in working hours).
  • Strong interpersonal skills and the ability to work effectively in a team environment.
  • Proficiency in basic computer applications and CRM systems.
  • High school diploma or equivalent; higher education preferred.

If you meet the above qualifications and are passionate about providing exceptional customer support, we encourage you to apply for this exciting opportunity. Join our team and be part of a rewarding and challenging work environment dedicated to customer satisfaction and success.



Regards,

Smitha

HR Team

Rivera Manpower Services

Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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