Immediately Hiring For International Travel @ IGT Solutions

Job Description

Greeting from IGT Solutions

We are hiring for Blended process and looking for immediate Joiners

Interested candidates can directly walk-in to our office.

Profile Summary
IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service

Primary Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management

Education and Essential Experience:
6 months BPO or Travel experience
Bachelor's Degree or Undergraduate dropouts
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Open to work in a blended environment(Voice &Chat/Email)

Key Enablers:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills.

Compensation
Salary up to 31K CTC + 8per month Incentives and 2 month loyalty bonus*

Interview Time : 10 am to 3:30pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Senior HR : Mohammed

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