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Hiring Customer Support Associate For Non Voice Process!day Shift @ Rivera Manpower

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 Hiring Customer Support Associate For Non Voice Process!day Shift

Job Description

HI Warm Greetings,


Hiring: Banking Process Non-Voice (Day Shift)


Location: Whitefield


Call us and book your interview slots 8431721*** / 7829336*** / 9380300***


Position Type: Full-Time Work Schedule: 6 days a week

Shift Timing: Day Shift

Experience Required: Minimum 1 year in customer support

Education: Graduation (Any Stream)


Role OverviewWe are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels.


Key Responsibilities

  • Respond to customer queries related to:
    • Account information
    • Debit/Credit card issues
    • Loan inquiries and interest rates
  • Provide accurate and timely information to customers via chat and email.
  • Maintain detailed records of customer interactions.
  • Collaborate with internal teams to resolve complex issues.

Candidate Requirements

  • Bachelor's degree in any discipline.
  • Minimum of 1 year experience in customer support.
  • Excellent written communication skills in English.
  • Strong logical reasoning and problem-solving abilities.
  • Proficiency in using computers and familiarity with banking terminologies.

Perks & Benefits

  • Fixed day shift
  • Opportunity to work with a leading banking institution.
  • Professional growth and development opportunities.
  • Supportive work environment.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   customer support banking Customer Care day shift client handling CSR customer service international voice chat support Customer Relationship CSE telesales telecalling semi voice non voice Voice Customer Handling CRM

 Fraud Alert to job seekers!

₹ .5-4 Lacs P.A

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Rivera Manpower

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