Virtual Customer Support @ Richmond Talent

Home > Customer Service Executive (Non-voice)

Virtual Customer Support

Richmond Talent
0 - 5 Years
Coimbatore
6 years ago
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Job Description

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced
environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events

Employement Category:

Employement Type: Full time
Industry: ITES/BPO
Functional Area: Customer Service/Call Centre/BPO
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Virtual Customer Support

Contact Details:

Company: Richmond Talent
Location(s): Coimbatore

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Keyskills: Customer Suppor Customer Service Customer Care Executive International Voice International Voice Suppor Voice Process

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Richmond Talent

Richmond Technologies

Virtual Customer Support @ Richmond Talent

Home > Customer Service Executive (Non-voice)