Team Leader - Corporate CCAM Operations Apply Now Jobnumber MGS01924 Closing date 04-Jun-2024 Job Purpose Run the process for Account Opening, account maintenance and account closure related formalities Make sure to meet SLA, KPI on regular basis in the process. Verify the requests which will be submitted by Maker and also ensure to meet 100 % quality. Verify client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements. SME to ensure coordinating with the Relationship Teams to ensure the business requirements are met. All the client queries will be responded / actioned on real time basis Must have quick decision maker ability Manage Escalation and Management Reports Knowledge, Skills and Experience Candidate must have 6-8 years of experience in Account opening / Account Maintenance related process for the Corporate client. Leadership skill. Stress Managements Should have ability to. handle the escalation effectively Good Communication and interpersonal skills. Client focused Responsibility of publishing MI Reporting, Monthly Decks on daily and monthly basis Ensure to meet client requirements and SLA on daily basis. Responsibility of Interaction with GRC, Technology, Automations and other implementation calls. Reposting to Assistant Manager / Manager. Perform the Maker role wherever required and productivity should meet with 100 % quality
Employement Category:
Employement Type: Full time Industry: Others Role Category: Field Sales Executive Functional Area: Not Applicable Role/Responsibilies: Team Leader - Corporate CCAM Operations