Delivering immersive product experience for walk in customers
1. Create energy and excitement about EV products
2. Conduct customer needs analysis
3. Match customer needs with the right products in EV portfolio
Educate customers on EV products
1. Provide in depth understanding of features and technology to customers
2. Perform test drives with customers
3. Answer objections/ queries posed by customers
4. Engage customers through passion for technology
5. Explain app / software/ accessories to customers
Manage Customer relationships
1. Generate goodwill by greeting and serving customers promptly and courteously
2. Professionally, courteously and respectfully interact with customers to provide a consistent premium customer experience building dealer sales loyalty
3. Act as SPOC to manage EV customer relationships
Others
1. Ensure product presentation as per brand & marketing guidelines
2. Upgrade knowledge of EV products and services by training on-the-job and participating in educational and development programs on and off site.
Job Classification
Industry: Automobile (Electric Vehicle (EV)) Functional Area: Automobile (Electric Vehicle (EV)) Role Category: BD / Pre Sales Role: BD / Pre Sales - Other Employement Type: Full time