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Manager - Data Science (Gen AI) @ Blend360 India

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 Manager - Data Science (Gen AI)

Job Description

Job Description
About the Role
We are looking for an AI Engineer with experience in Speech-to-text and Text Generation to solve a Conversational AI challenge for our client based in EMEA. The focus of this project is to transcribe conversations and leverage generative AI-powered text analytics to drive better engagement strategies and decision-making.
The ideal candidate will have deep expertise in Speech-to-Text (STT), Natural Language Processing (NLP), Large Language Models (LLMs), and Conversational AI systems. This role involves working on real-time transcription, intent analysis, sentiment analysis, summarization, and decision-support tools.
Key Responsibilities
1. Conversational AI & Call Transcription Development
  • Develop and fine-tune automatic speech recognition (ASR) models
  • Implement language model fine-tuning for industry-specific language.
  • Develop speaker diarization techniques to distinguish speakers in multi-speaker conversations.
2. NLP & Generative AI Applications
  • Build summarization models to extract key insights from conversations.
  • Implement Named Entity Recognition (NER) to identify key topics.
  • Apply LLMs for conversation analytics and context-aware recommendations.
  • Design custom RAG (Retrieval-Augmented Generation) pipelines to enrich call summaries with external knowledge.
3. Sentiment Analysis & Decision Support
  • Develop sentiment and intent classification models.
  • Create predictive models that suggest next-best actions based on call content, engagement levels, and historical data.
4. AI Deployment & Scalability
  • Deploy AI models using tools like AWS, GCP, Azure AI, ensuring scalability and real-time processing.
  • Optimize inference pipelines using ONNX, TensorRT, or Triton for cost-effective model serving.
  • Implement MLOps workflows to continuously improve model performance with new call data.
Qualifications
Technical Skills
  • Strong experience in Speech-to-Text (ASR), NLP, and Conversational AI.
  • Hands-on expertise with tools like Whisper, DeepSpeech,

Job Classification

Industry: Advertising & Marketing
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Data Analyst
Employement Type: Full time

Contact Details:

Company: Blend360 India
Location(s): Hyderabad

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Keyskills:   ASR Transcription GCP Pharma Healthcare Life sciences Natural language processing Analytics Python text analytics

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Blend360 India

BLEND360 is an award-winning, new breed Data Science Solutions Company focused on powering exceptional results to our Fortune 500/1000 clients and other organizations. We are a hyper growth company - born at the intersection of advanced analytics, data and technology. ...