Maga Walk-in @ Conneqt For Work from Office
- Quess Magna
- 0 - 5 years
- Kolkata
- 23 days ago
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Job Description
Process Inbound & outbound
Customer Service Responsibilities
- Resolving customer complaints brought to your attention.
- Manage large amounts of incoming & Outbound phone calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Ability to multi-task, prioritize, and manage time effectively
Customer Support Executive Requirements:
- Excellent interpersonal and oral communication skills
- Computer skills.
- HS Passed
- Language (Any two must Know)- English , Hindi , Assamees , Oriya and Bangoli
- Fresher or Experience 06 month experience required in BPO industry.
Interested candidate can share resume or direct walk-in interview
Interview timing 10:00 AM to 02:00 PM - Monday to Saturday
Mentioned CV in reference
Arati Sahoo
Executive HR TAG Kolkata
Mobile: +91-8249266***
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Non Voice
Role: Customer Advocacy
Employement Type: Walk-ins
Contact Details:
Company: QuessLocation(s): Kolkata
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₹ 1-1.75 Lacs P.A
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Quess Magna
ABOUT MAGNA INFOTECH:-Magna Infotech is a division of Quess Corp Limited, India’s leading business services provider established in 2007. Headquartered in Bengaluru, Quess Corp has a PAN-India presence with 52 offices across 27 cities, as well as operations in Canada, USA, South America, UA...
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